Contact

We're here to help.

Send us a message and we'll get back to you. Response times vary by subscription status — see the sidebar for details.

Send us a message

Fill out the form below and we'll get back to you as soon as possible.

We do not share your message or contact details with third parties.

✉️

Message sent!

We've received your message and will respond to as soon as possible. Check your inbox — we'll send a confirmation shortly.

Direct Contact

✉️
General
contact@rulebrief.com
Billing, account, and general inquiries
🛠️
Technical Support
support@rulebrief.com
Platform issues, missed briefs, login problems
🤝
Partnerships & Press
contact@rulebrief.com
Integration partners, resellers, media inquiries

Business Hours

Monday – Friday 9:00 AM – 5:00 PM ET
Saturday Closed
Sunday Closed
All times Eastern Time (ET). Holiday hours may vary. Urgent system issues are monitored 24/7 — use support@rulebrief.com for critical problems outside business hours.

Response Times

Paid
Within 1 business day for Solo, Growth, and Team subscribers. Team plan subscribers receive priority support with same-day response during business hours when possible.
Trial
Within 3 business days for users currently in a free trial. Billing questions are always answered within 1 business day regardless of plan status.

Quick Answers

How do I cancel my subscription?
Log in, go to Account → Billing, and click "Cancel Plan." You'll keep access until the end of your current period. Or email contact@rulebrief.com.
I didn't receive my weekly brief.
Check your spam folder first. If it's not there, email support@rulebrief.com — we'll resend it and investigate the delivery issue.
Can I change my business profile?
Yes — log in and go to Account → Business Profile. Changes take effect with your next weekly brief.
Do you offer custom enterprise plans?
Contact us at contact@rulebrief.com with your requirements. We work with agencies and larger organizations on custom arrangements.